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Change Password

The Change Password page lets you update your account password. There are two scenarios: voluntary change anytime, and mandatory change on first sign-in.

Voluntary Password Change​

To change your password anytime:

  1. Open the avatar menu in the top-right corner → Profile.
  2. In the Security card, click the Change Password button.
  3. Enter your Current Password.
  4. Enter your New Password that meets the requirements (see below).
  5. Enter Confirm New Password (must match your new password).
  6. Click Save Password.

If successful, you'll return to the dashboard and see a confirmation message.

Password Requirements​

Your new password must:

  • Be at least 12 characters long
  • Contain uppercase letters (A–Z)
  • Contain lowercase letters (a–z)
  • Contain numbers (0–9)
  • Contain special symbols (!@#$%^&* etc.)

The page displays a strength meter that shows how strong your password is:

  • 🔴 Very weak
  • 🟠 Weak
  • 🟡 Medium
  • 🟢 Strong
  • 🟢 Very strong

The Save Password button only becomes active when your password meets all requirements.

Mandatory Password Change (First Sign-In)​

Some accounts are required to change their password on first sign-in for security:

  1. After entering your username and password on the sign-in page, you'll be automatically sent to the Change Password page.
  2. A yellow alert reminds you: "For security, you must change your password before continuing."
  3. For mandatory changes, you don't need to enter your current password — just enter your new password and confirmation.
  4. Click Change & Continue.
  5. You'll then land on the dashboard.
Access is blocked until password is changed

If your account requires a mandatory password change, you can't enter the application until you complete it. The Sign Out button on this page lets you return to the sign-in page if needed.

Forgot Your Password?​

If you forgot your current password:

  • Use the Forgot password link on the sign-in page.
  • Ask your administrator to reset your password.

After your administrator resets it, you'll sign in with a temporary password, and the system will ask you to change it on first sign-in (just like the Mandatory Change scenario above).

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